Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Our Story
Urban Tails – Brand Story
In the heart of the bustling city, where skyscrapers meet cozy neighborhoods, Urban Tails was born out of a simple yet powerful belief: every pet deserves a happy, healthy, and stylish life. We noticed that modern pet parents wanted more than just supplies—they wanted a place that celebrated the deep bond between humans and their furry friends. Urban Tails became that haven, blending city sophistication with a warm, pet-loving spirit.
From our very first day, our mission has been clear: to make every wag, purr, chirp, or hop count. We carefully curate premium food, innovative accessories, and sustainable products that fit the fast-paced urban lifestyle while prioritizing pets’ well-being. Whether it’s a sleek, eco-friendly leash for your morning walks, organic treats for training, or cozy beds that match your home décor, we choose products that reflect both quality and style.
But Urban Tails is more than a shop—it’s a community. We host adoption drives to connect rescue pets with loving families, offer expert advice to first-time pet parents, and organize fun events where pets can socialize and shine. Every visit is a chance to share stories, learn, and celebrate the joy our pets bring into our lives.
At Urban Tails, we don’t just sell pet essentials; we nurture lifelong friendships—between pets and their humans, and among pet lovers across the city. Because in our world, tails wag a little happier, purrs sound a little louder, and every pet feels right at home.
Welcome to Urban Tails, where city pets and their people thrive together.